Shipping Policy & Delivery Information

Free DDP Shipping Over $89

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Shipping Policy for SlingSwift

Effective Date: July 26, 2026

Last Updated: July 26, 2026

1. Shipping Regions & Countries

We currently ship SlingSwift products to selected countries and regions worldwide. Shipping availability may vary depending on the destination and applicable carrier or local regulations.

Deliverable Regions: United States, Canada, Australia, Mexico, and most European countries.
Non-deliverable Regions: Certain countries and regions may not be available for delivery due to local regulations, import requirements, carrier restrictions, or other logistical limitations.

Shipping availability for your destination will be confirmed during checkout. We reserve the right to decline or cancel an order if delivery to the selected destination is not available.

2. Order Processing Time

Order processing time refers to the time required to prepare your order for shipment after it is placed.

Standard Products: Orders are typically processed within 1–3 business days.
Custom or Special Orders: Processing time may vary depending on the specific product or order requirements.

Orders placed on weekends or public holidays will generally be processed on the next business day.

3. Estimated Delivery Time

Once your order has been processed and shipped, the estimated delivery time is:

Standard Shipping: 7–12 business days.

Please note that delivery times are estimates provided by our shipping carriers and are not guaranteed. Delays may occur due to customs processing, carrier conditions, weather, holidays, or other circumstances beyond our control.

Total Delivery Time = Order Processing Time + Estimated Shipping Time.

4. Shipping Costs

Shipping costs may vary depending on your destination, selected shipping method, order size, and package weight.

Free Shipping: Orders of $89 or more qualify for free shipping. The applicable shipping cost will be displayed at checkout before you complete your purchase.

5. Customs, Taxes, and Regulations

DDP (Delivered Duty Paid): Where DDP shipping is available, applicable import duties, taxes, and customs charges are generally included in the shipping arrangement, and customers should not normally be required to pay additional import charges upon delivery.

Local Regulations: Customers are responsible for ensuring that the products they order can be legally imported and received in their destination country or region. Shipping availability does not guarantee that local authorities will permit the import or delivery of a particular product.

We are not responsible for delays, returns, additional charges, or delivery failures resulting from local import requirements, customs decisions, or destination-country regulations.

6. Tracking & Delivery Information

Tracking: Once your order has shipped, you will receive an email containing your tracking information, where available. Tracking information may take some time to become active or update.
Address Accuracy: Please ensure that your shipping address is complete and accurate, including your street address, apartment or unit number, city, state or province, and postal code.
Incorrect Address: We are not responsible for delays, failed delivery, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.
Delivery Issues: If your package is delayed, damaged, or appears to be lost, please contact us at info@slingswift.com with your order number so we can assist you.